A Guide to our Training Services - One Voice Wales
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Our Training Services  

One Voice Wales provides a comprehensive training role for Community and Town Council members, clerks and staff. We encourage, develop and reward our members. We work closely with our Training Associates and partner organisations. 

The cost of the training is £40 for members or £63 per person for non-members. Delegates will be invoiced after the training has taken place. There is currently a bursary available to eligible Councils (2024/25). Contact us if you would like further information or advice regarding our training service.

We may be able to offer bespoke training solutions tailored to the needs of Councils who require training in areas not specifically covered by the standard modules. 

If your Council would like to enquire about possible options, please email: [email protected]

We can also deliver any of the standard modules direct to any one Council or group of Councils who are able to offer a suitable venue in their locality. Please email us with your request.

Training for Clerks

What is ILCA?
This level 2 online sector specific learning tool will support all new council officers in Wales in their roles in the first few months of employment, as well as those aspiring to go on and complete their level 3 CiLCA qualification. The aim of the course is to provide an introduction to the work of a local council, the clerk and its councillors.
Contact the SLCC for more information 01823 253646 / [email protected]

CiLCA is a foundation qualification for local council officers and others working with local councils. It’s a Certificate in Local Council Administration awarded at Level 3 of the National Qualifications Framework (NQF) where it is worth 20 credits. The qualification is owned and managed by the Improvement and Development Board (IDB) working on behalf of local councils in England and the National Training Advisory Group (NTAG) representing local councils in Wales. Local councils in this instance are parish, town, community and neighbourhood councils. CiLCA is administered by the Society of Local Council Clerks (SLCC).

CiLCA: an introduction for Councillors

Contact us for further information on the ILCA (Introduction to Local Council Administration) qualification and the CiLCA Wales qualification.

Click here to visit the SLCC (Society of Local Council Clerks) website for further information and advice.