Cookie Policy

What are Cookies?

Cookies and similar technologies are very small text documents or pieces of code that often contain a unique identification code. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to save this file on your computer or mobile device and gain access to information. Information collected through cookies and similar technologies may include the date and time of the visit and how you use a particular website or mobile application.

Why do we use Cookies

Cookies make sure that during your visit to our website you remain logged in, all items remain stored in your shopping cart, you can shop safely and the website keeps running smoothly. The cookies also ensure that we can see how our website is used and how we can improve it. Furthermore, depending on your preferences our own cookies may be used to present you with targeted advertisements that match your personal interests.

What type of Cookies do we use?

Necessary cookies

These cookies are necessary for the website to function properly. Some of the following actions can be performed by using these cookies:

Save your cookie preferences for this website
Saving language preferences
Log in to our portal. We need to check whether you’re logged-in.
Store articles in a shopping cart for online purchases when booking onto a Training Module for instance.

Performance Cookies

These cookies are used to gather statistical information about the use of our website, sometimes referred to as analytical cookies. We sometimes use this data for our website optimisation and general performance.

Functional Cookies

These cookies enable more functionality for our online/website visitors. These cookies can be set by our external service providers or our own website. The following functionalities may or may not be activated when you accept this category:

Live chat services
Watch online videos
Social media sharing buttons
Login to our website with social media

Tracking Cookies

These cookies are usually set by external advertising partners and are used for profiling and tracking data across multiple websites. If you accept these cookies, we may show our advertisements on other websites based on your user profile and preferences.

These cookies also save data about how many visitors have seen or clicked on our advertisements to optimise advertising campaigns.

Am I able to remove or switch off Cookies?

You could choose to opt out of all Cookies apart from the necessary cookies. In your browser settings, you can change the settings to ensure that cookies will be blocked.

Most browsers provide you with an explanation on how to do this yourself; however, if you block the cookies, it is possible that you will not be able to enjoy all the features our website has to offer, and it may affect your user experience.

One Voice Wales (March 2025)